If Citrix Workspace app Self-Service Plug-in is disabled by Manage SelfServieMode policy, right click the Citrix Workspace app icon in Windows notification area and click Refresh.Set-BrokerMachineMaintenanceMode -InputObject \ $falseĬause 3: The user attempts to launch an app or desktop in Citrix Workspace app after access to the resource in the Delivery Group has been removed, but before the user has refreshed avaialbe apps in Citrix Workspace app. Solution 2: Please turn off Maintenance Mode for that machine from Citrix Studio or PowerShell cmdlet: Resolving the performance issue on the VDA server if it is running into performance problems.Ĭause 2: The Random single-session OS or multi-session OS machine the user is connecting to is in maintenance mode.Increasing the number of VDA servers hosting the published resource to the Delivery Group.Logging off idle or disconnected sessions.Get-BrokerMachine |Select DNSName, LoadIndex, LoadIndexes When troubleshooting the issue, please consider: Using Citrix Director: Trends => Load Evaluator Index tab.Solution 1: Please confirm if the VDA Server has reached the settings you specified in above HDX policies. Please run the following in the PowerShell window first:Ĭause 1: For Multi-session OS machines, the VDA machine is reaching the maximum load you specified in one of following load management policies: Causes and Solutions Please note that you have to load the Citrix PowerShell SnapIn before executing these commands.
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